Monday, July 20, 2020

Can an executive who cheats on his wife be a good business leader?

During the Clinton-Lewinsky news cycle, I was having a private dinner with an international CEO in his on-grounds guest house. I commented that Steve Covey had told us in business school that if a man would cheat on his wife, he’d cheat in business. The CEO replied, “Well, that’s not true. I know every CEO in (city name) and they all have mistresses and I’d trust them in a business deal any day.” For me that was a major VABE abrasion/explosion. Blew my mind. And was an experience that deepened my understanding of how VABEs control people’s decisions and behavior.  In the end, it's ALL about VABEs. That's why I taught and assert the importance of leading at the VABE level, Level Three.  See my website at www.nadobimakoba.com  

For me personally, I still believe that one either tells the truth or not and that those who have grown comfortable with stretching or changing the truth in different parts of their lives will be more likely to stretch or change the truth in other, including business, settings.

I once had a client for whom I was conducting a seminar for senior management. At one moment, the question was, “should you tell the truth in business?” Soon, one VP was standing on his chair shouting at his colleagues across the room! On one side, the premise was “if you tell the truth in business, others will take advantage of you, and you’ll go bankrupt.” On the other side the premise was “if you don’t tell the truth in business, people won’t trust you and you’ll go bankrupt.”

Rich Teerlink, the former CEO of Harley Davidson once said that it was important to have a “moral foundation for leading” namely a) truth- telling, b) promise - keeping, c) fairness, and d) respect for the individual. I like his formula.

I remain highly skeptical of most advertising, fine print, rapid disclaimers at the end of radio ads, and all such like—they are simply efforts to deceive or manipulate the public to buy something.

So, for me, yes, being an ethical person is essential to being an effective executive. Many if not most business people are trying to maximize their own wealth from their businesses—often at the expense of the Commons (what we all share, air, water, soil, flora, fauna, and the underprivileged). I strongly prefer an honest executive who is a net contributor to society not a net taker. “Maximize sustainable profits that don’t abuse the Commons.” “In Truth We Trust.”

Other professions like medicine and law have codes of ethics. There is no widely accepted code of ethics for business. Those who follow Teerlink’s Code will likely have high levels of trust among employees, suppliers, and customers.

By the way, I don’t care if an executive has a mistress—if they are honest with their partner about it. Truth-telling. With the most important person in your life. Seems to me foundational.  

Sunday, July 5, 2020

What is your experience being a CEO?

IME

  1. No matter what you decide someone will be angry and critical. This goes along with the job. Don’t take it personally.
  2. People want to see you and talk with you. Visit, walk around, be there.
  3. People crave Purpose and Vision. What are we doing here? Where are we going? Must have a clear CHARTER. see my website at Level Three Leadership
  4. Clarify your VABEs. This helps everyone make better more aligned decisions.
  5. Meet regularly with your managers of managers. Have a clear protocol of what you are measuring. Make sure those measures are aligned with each other and your Expectations.
  6. Give frequent on-point talks to groups here and there. Let them see you and hear you.
  7. Be kind in disciplinary cases so long as core VABEs are not being completely violated. Cruelty instills fear; you want love and dedication. Fear produces low energy while dedication unleashes latent energy.
  8. If core VABEs are being violated, you have to make changes. Rotten apples are contagious.
  9. Smile. Be cheerful. Be optimistic. Be upbeat. Attitude is infectious.
  10. Manage the culture. Culture is a set of shared VABEs. It’s all about VABEs. Talk with people about how we do things and why. Encourage people to examine their VABEs and to Keep good ones, Lose dysfunctional ones, and Add better ones.
  11. Don’t assume your managers are doing “okay.” The answer “No problem!” should instill concern. Dig below the platitudes. Get the actual data/numbers.
  12. Always pitch in when there’s work to do, don’t sit back and watch others work. Elbow to elbow, you get respect and keep your own tendencies to hierarchy in check.
  13. Remember, it’s not about you. It’s about building the community and enriching the members. Seek to leave each relationship and each unit and each division better than you found it. Don’t fall in love with the benefits—work hard for the Purpose/Mission and Vision. NOT for your comfort. 
  14. Manage your health.  If you strive for your Vision, your family, health and peace of mind can suffer.  Manage yourself and your energies.